Cloudflare is investigating connectivity issues

[investigating] Cloudflare is investigating issues with our services and/or network. Users may experience errors or timeouts reaching Cloudflare’s network or services. We will update this status page to clarify the scope of impact as we continue the investigation.

[identified] Cloudflare has identified impact to a subset of BYOIP prefixes. Cloudflare has identified and mitigated the underlying issue and is working to restore availability to impacted advertisements.

[identified] Cloudflare is continuing to restore service to customers. Cloudflare has also identified a way for impacted customers to self-resolve impact by readvertising prefixes via the Cloudflare dashboard. Refer to: https://developers.cloudflare.com/magic-transit/how-to/advertise-prefixes/#advertise-or-withdraw-a-bgp-prefix for details on how to advertise a prefix.

[identified] Cloudflare is continuing to work on restoring service for impacted customers to what it was before the outage. Customers can self-mitigate by readvertising their prefixes in the dashboard. Refer to: https://developers.cloudflare.com/magic-transit/how-to/advertise-prefixes/#advertise-or-withdraw-a-bgp-prefix for details on how to advertise a prefix.

[identified] Cloudflare is continuing to restore prefixes to their previous state. Customers are still able to restore service from the dashboard by readvertising their IPs. Refer to: https://developers.cloudflare.com/magic-transit/how-to/advertise-prefixes/#advertise-or-withdraw-a-bgp-prefix Cloudflare is aware that some customers are unable to reload their IPs through the dashboard and are working on a fix.

[identified] Cloudflare is continuing to restore prefixes to their previous state. Any customer who withdrew their IPs as a result of this incident will see their IPs withdrawn upon full impact mitigation. Customers are still able to restore service from the dashboard by readvertising their IPs. Cloudflare is aware that some customers are unable to reload their IPs through the dashboard and are working on a fix.

[identified] Cloudflare is working to mitigate impact from the last subset of prefixes which were withdrawn and were unable to be mitigated through toggling advertisement on the dashboard.

[identified] Cloudflare continues working to mitigate impact from the last subset of prefixes which were withdrawn and were unable to be mitigated through toggling advertisement on the dashboard.

[monitoring] Cloudflare has enabled the remaining IP prefixes to their previous state. We are continuing to monitor for additional impact.

[resolved] This incident has been resolved.