Degraded performance with the Support chat

lowOpenAIMar 10, 2026 18:00

api

API Issue

Impact

none

Timeline

Mar 10, 2026 17:10

[investigating]

via statuspage

+20m

Mar 10, 2026 17:29

[identified]

via statuspage

+1h 35m

Mar 10, 2026 19:05

[identified]

via statuspage

+2h 33m

Mar 10, 2026 21:38

[identified]

via statuspage

+53m

Mar 10, 2026 22:31

[monitoring]

via statuspage

+59m

Mar 10, 2026 23:30

[resolved]

via statuspage

Lessons Learned

⚠OpenAI has experienced 38 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 182 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.